Turn alerts on or off

Tip: If you want to keep a Desktop Alert visible so that you can take more time to read it, rest the pointer over the alert before it fades from view.

System Upgrade Notification Email

  1. Select File > Options > Mail.
  2. Under Message arrival, select or clear the Display a Desktop Alert check box and then select OK.
    Note: To suppress or enable other notifications such as sounds, mouse pointer changes, or displaying an envelope icon in the taskbar, check or clear the respective check boxes for those functions.

When Desktop Alerts don’t appear

Desktop Alert notifications don’t appear during the initial synchronization of an email account or when you request a manual Send/Receive.

Email Notification Programs

Also, if you're using message rules and a new message is moved out of the default account Inbox, you might not receive a Desktop Alert notification,.